The return timelines for seller-fulfilled items sold on Amazon.in are equivalent to the return timelines mentioned above for items fulfilled by Amazon.
If you’ve received a seller-fulfilled product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in, returns are subject to the seller’s approval of the return.
If you do not receive a response from the seller for your return request within two business days, you can submit an A-to-Z Guarantee claim. Learn more about returning seller fulfilled items.
Note: For seller fulfilled items from Books, Movies & TV Shows categories, the sellers need to be informed of the damage/ defect within 14 days of delivery.
For seller-fulfilled items from Fine Art category, the sellers need to be informed of the damage / defect within 10 days of delivery. These items are not eligible for self-return. The seller will arrange the return pick up for these items.
For seller-fulfilled items from Sports collectibles and Entertainment collectibles categories, the sellers need to be informed of the damage / defect within 10 days of delivery.