I can’t access my router; what do I do? | Answer | NETGEAR Support

Guided Assistance helps troubleshoot the write out you are having with your NETGEAR device by asking you questions .
This article provides trouble-shoot steps if you can ’ thyroxine access your router .
The easiest way to manage your router ’ sulfur settings and radio network is the Nighthawk app. You can use the Nighthawk app to update your router ’ mho firmware or check the accelerate of your network. To download the app, visit nighthawkapp.com. To check if your product is supported, see Which products support the NETGEAR Nighthawk app ?.

Use the comply trouble-shoot tips for help with accessing your NETGEAR router :

• Make sure you are connected to the router’s WiFi network. The default WiFi settings are located on a label on the bottom or back panel of the router (highlighted yellow in the following example):

  

• If you see an error message when attempting to access routerlogin.com or routerlogin.net, visit the following links for instructions on how to clear your browser cache:
  • Google Chrome: https://support.google.com/accounts/answer/32050
  • Microsoft Edge: https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history
  • Apple Safari: https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac
  • Mozilla Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
  • Internet Explorer: https://support.microsoft.com/en-us/help/17438/windows-internet-explorer-view-delete-browsing-history

  Note: Using a different browser might also resolve your access error. For example, if you normally use Google Chrome, try accessing the router login page using Microsoft Edge or Mozilla Firefox.

• Temporarily disable any pop-up blockers, firewalls, and ad-blocking software that you use.

• Enter your router’s default IP address in your browser’s address bar instead of routerlogin.com or routerlogin.net.
  Note: First, try 192.168.1.1 or 192.168.0.1. If those IP addresses do not work, see one of the following topics:
  • How to Find Your Router’s IP Address on Any Computer, Smartphone, or Tablet
  • Finding your IP address without using the command prompt

• Try connecting to your router in a different way:
  • If you’re using WiFi, try using a wired Ethernet connection. You can also try different wireless connections. For example, if you are connected to the 2.4 GHz wireless band, connect to the 5 GHz band.
  • Try using a different device (phone, tablet, laptop, desktop).
    Note: If you are connected to multiple networks at the same time (wired, wireless, VPN, or a corporate connection), you might not be able to access your router’s web interface. Disconnect from any additional Internet or VPN connections and only connect to your NETGEAR router.

• Power cycle your router, modem, and connected devices (including desktops, laptops, phones, tablets, game consoles).
  For more information, see How do I power cycle my home network?.

• If none of the above steps resolve your router access issues, perform a factory reset of the router. For more information, see How do I perform a factory reset on my NETGEAR router?.
  Note: After you perform a factory reset, any personalized router settings and configurations that you made are lost. Your router’s admin user name, admin password, WiFi network name (SSID), WiFi password, and security settings return to factory settings.
  Follow these steps after you perform a factory reset:

1. After factory resetting your router, log in in to your router using the default user name and password.
2. Click ADVANCED.
3. Under Router Information, make sure that your router’s IP Address is 192.168.1.1 or 192.168.0.1.​​​​​​

• After you regain access to your router, to prevent further login issues, make sure that your firmware is up to date:
  • Click ADVANCED > Router Update > Check.
  • If new firmware is available, click Yes to update the firmware.

For more data :

source : https://meopari.com
Category : How To