Original review: Jan. 23, 2022
Samsung is aware of the products that they manufacture however when it relates to the new Z flip 3, they are scamming consumers with this product. I purchased this new device through Verizon which they advised me to contact Samsung. So Samsung tells me any screen issues related to the z flip or fold is considered physical damage and the consumer must pay for any repairs. I have not had my phone for a full 30 days and they want me to send it in for more than 2 weeks for REPAIR on a brand new phone which by the way I must pay for. Knowingly selling a product to consumers for monetary gain is considered unlawful and this is exactly what Samsung is doing with these new devices and they do not want to warranty their products.
When you purchased a new Samsung device through a carrier, (Verizon) they do not sell you a Samsung warranty or insurance, they sell you their own insurance. This is another way Samsung is scamming consumers and someone needs to hold Samsung accountable for this unlawful act. STAY AWAY from these 2 new phones that Samsung has developed. The folding screens WILL FAIL as use of the device increases. If you open and close the flip 100 times or more a day, you screen will fail within 30 days or less.
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